I am Smilon.ai Ora,
24/7 AI Dental​​
Receptionist​​

Never miss a patient call again — Smilon.ai answers instantly, books appointments, handles insurance FAQs, and triages emergencies automatically.

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Assurance & Confidence

“Reliable. Compliant. Always On.”

 
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See How Smilon Handles Every Calls Instantly

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Smilon answers calls in seconds, handles patient questions, and books appointments all without missing a beat

Patients Are Calling Your Staff Is Busy
Calls Are Getting Missed.​​​​

 

Always Accurate, Always On-Brand

Whether you update class times, add a new offer, or change your cancellation policy, Fitzi reflects it instantly. Responses stay consistent with your gym’s rules, tone, and branding—across every call, text, or chat.

Missed Calls = Lost Patients

 

Front Desk Overload

 

No After-Hours Coverage

 

Inconsistent Patient Experience

 

High Staffing Costs, Low Efficiency

 

Meet Smilon Your AI Receptionist for Dental Practices

Smilon.ai handles every patient call instantly with human-like conversation, books appointments, answers insurance questions, and triages urgent cases — just like a trained dental receptionist.

24/7 Call Answering

Always available — never miss a patient again.

Smart Appointment Booking

Books, reschedules, and cancels appointments.

Insurance & Treatment FAQ

Answers common coverage and procedure questions.

Emergency Call Triage

Identifies urgent situations and escalates immediately.

AiReceptionist

Two Smart Modes

Flexible to Fit Your Workflow

Full-Service Mode

Ora answers every call like a pro—from first ring to booked appointment. Ideal for fully automating front desk communication.

ServiceMode

Overflow Answering

When your front desk is busy, Smilon.ai instantly steps in to answer incoming calls, handle patient questions, and secure bookings. Seamlessly fills gaps so every patient feels heard, every time.

BackupMode

How Smilon.ai Works in Your Clinic

01

Patient calls your clinic

If staff is busy or after-hours, Smilon.ai automatically answers..

02

Smilon.ai greets the patient instantly

Uses warm, human-like dialogue tailored to your practice.

03

Answers questions or books appointments

Insurance, hours, procedures, availability — all covered.

04

Everything is logged in your dashboard

Listen to calls, view transcripts, track conversions.

Powerful Features Designed for Dental Practices​

Smilon.ai automates your front desk so your team can focus on patient care.

24/7 Call Answering

Never miss a patient call again. Smilon.ai answers every call instantly — day or night — ensuring patients always reach a helpful voice, not a voicemail.

Appointment Booking & Management

Smilon.ai schedules, reschedules, and confirms appointments automatically, syncing seamlessly with your practice calendar to reduce no-shows and free up staff time.

Insurance Coverage FAQ

Handles common insurance questions with accuracy and clarity — from coverage checks to policy details — so your staff doesn’t have to.

Treatment & Procedure Info

Provides consistent, friendly answers to patient inquiries about procedures, recovery times, and preparation instructions using your approved information.

Missed-Call SMS Recovery

If a patient hangs up or calls after hours, Smilon.ai automatically sends a personalized SMS follow-up — turning missed calls into booked appointments

Call Transcription & Sentiment

Every call is transcribed and analyzed for sentiment, giving you clear insights into patient tone, satisfaction, and recurring questions.

Multi-language Support

Communicate effortlessly with patients in their preferred language. Smilon.ai supports multilingual conversations to create inclusive patient experiences.

Custom Scripts & Workflows

Tailor Smilon.ai’s conversations to your practice’s exact needs — from greeting tone to escalation rules — ensuring it sounds just like your front desk.

HIPAA-Aware Design

Built with patient privacy at its core. Smilon.ai securely manages call data in compliance with HIPAA standards, ensuring confidentiality and trust.

Proven to Transform Dental Practices with Smilon.ai​​ Ora

Real results from clinics using Smilon.ai.

 

of calls answered instantly

 

increase in new patient bookings

 

reduction in front-desk workload

 

patient satisfaction

Seamless Integration

Flexible to Fit Your Workflow

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HIPAA Compliant & Secure

Smilon.ai Ora follows strict HIPAA guidelines.

All your clinic and patient data is encrypted and protected.

HIPAA-aware AI workflows, GDPR compliant, Encrypted call logs & transcripts, Secure cloud infrastructure, Audit trails & access controls, Data minimization policies ​​
HipaaCompliant

What Dental Practice Say About Smilon.ai​​​​​​​​​

PracticeOwners1

“Before Smilon.ai, our practice missed dozens of calls every week. Now every patient gets answered, appointments are booked automatically, and our schedule stays full — without adding extra staff.”

Dr. Patel

General Dentistry

PracticeOwners2

“Patients get accurate information instantly, and our front desk team finally has time to focus on patient care instead of endless insurance queries. It’s made our office run smoother than ever.”

Maya

Office Manager

PracticeOwners3

“Smilon.ai handles all the incoming calls while our team gives full attention to the patients in front of us. It’s like having a receptionist that never sleeps or makes mistakes.”

Dr. Kim

Orthodontist

PracticeOwners4

“Parents love that they can reach us any time, even in the evenings. Smilon.ai gives them peace of mind and helps us maintain great relationships with every family we serve.”

Dr. Nguyen

Pediatric Dentist

PracticeOwners4

“From appointment reminders to after-hours inquiries, Smilon.ai keeps everything consistent and reliable. We’ve seen a huge improvement in efficiency and patient satisfaction.”

Sara

Practice Coordinator

FAQs

What is Ora, and how does she work?
Ora is Smilon’s AI voice receptionist. She answers incoming calls around the clock, holds natural conversations with patients, books or reschedules appointments, and syncs directly with your practice management software. It's like having a reliable front desk assistant that never takes a break.
Can Ora really book appointments on her own?
Yes. Ora connects with your practice management system—like Dentrix, Open Dental, or Eaglesoft—to schedule, reschedule, or cancel appointments in real time, just as a staff member would. No manual follow-ups or callbacks required.
Will my patients know they’re talking to AI?
Yes, but Ora is designed to sound calm, friendly, and natural—most patients are comfortable continuing the conversation. And if someone prefers to speak to a human, they can ask at any time and Ora will transfer the call to your front desk.
Can I customize what Ora says and how she responds?
Absolutely. You can tailor Ora’s greeting, tone, question handling, booking logic, and escalation rules to fit your clinic’s workflow and brand voice. She’s flexible enough to support everything from solo practices to large DSOs.
What types of questions can Ora answer?
Ora handles routine inquiries like office hours, insurance accepted, services offered, directions, and pre-visit instructions. If a caller asks something outside her scope—like treatment advice—she can escalate the call or take a message for your team.
Does Ora work only during business hours?
You choose. Smilon.ai supports two modes:
  • Full-Service Mode: Ora answers every call, 24/7.
  • Backup Mode: Ora picks up only when your team misses a call or the office is closed. This flexibility lets you balance automation with the human touch.
What happens if two or more patients call at once?
Ora handles multiple calls simultaneously without putting anyone on hold. She scales instantly to your call volume, so your clinic never loses a patient to voicemail again.
Is Ora HIPAA-compliant?
Yes. Smilon.ai is built with strict data privacy protocols and full HIPAA compliance. All call data is encrypted, securely stored, and handled in accordance with healthcare regulations.
How does my team stay updated on what Ora handles?
Every interaction Ora manages is logged with a call summary or transcript, which your team can access in real time. You'll always know what was discussed and what actions were taken—no guesswork or gaps.
How quickly can we get started with Smilon.ai?
Most practices are live within a few days. Our team helps connect your phone system and PMS, configures Ora to match your workflows, and supports you through onboarding and launch.

Never Miss Another Patient Call​​​​​​​​​

Smilon.ai works 24/7 so your clinic doesn’t have to

Book A Demo